We take special care that all of our offers are honoured by the venue or website, but in the unlikely event of this happening you can report the problem to us by clicking feedback or finish on the redemption page, you will then be given two options at the bottom of the page, please click on ‘Report problem’ and select the one of the issues available.
What do I do if my offer is rejected?
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Having problems putting a voucher on?
Hello Cerianne,
Please can you email me and I can look into this further for you:
hello@vouchercloud.com
Tried to redeem a voucher for 2for1 admission for green meadow community farm. As I redeemed it it didn't give me a code and my redemption offer was taken myself and my family were rejected this offer
My offer for Krispy Kreme is not being accepted in store as they can't scan barcode. The store has asked for a code instead. Can u please change so I can received a code. Thanks